About us
An IT company that speaks the language of results
datatek, spol. s r. o. is an IT company. Since 2016, we have been helping companies with software development, infrastructure management, cyber security and IT outsourcing.
We started as a business of one IT enthusiast. Today, we are a reliable partner for companies that need serious IT solutions — from infrastructure and application development to security and auditing.
Behind every order is a specific team that knows what you do and why the given service is critical. We are not an anonymous call center — you know who you are talking to.
What makes us a different IT partner
Most IT companies choose one direction — either development or operation. We do both: when we develop an application, we think about deployment, updates and monitoring. When we manage the infrastructure, we know what demands the customer's software places on it. The result is less downtime, shorter incident resolution time and lower overall IT costs.
Certification in everyday work
Certification ISO/IEC 27001 is not a marketing ornament. It commits us to risk assessment, access management, backup and incidents. For clients, this means written policies, regular audits and documented procedures — not improvisation.
A team that understands the business context
We don't just deal with tickets. Every technician knows what the client is doing and why a particular service is critical. Regular training, monitoring of trends and commitment to documentation — this is the basis of our daily work.
How we differ
Vs. freelancer
Continuity even if a technician goes on vacation, replaceability in the team and breadth of coverage — from network to development.
Vs. a large IT corporation
Faster decisions, direct contact with experts, no three-level escalations for every little thing.
Vs. internal IT department
Lower fixed costs, immediate availability of specialists for different areas, no recruitment and onboarding worries.
ISO 27001
We handle data according to an international standard verified by an audit. Details on the Information Security page.
Slovakia & EU
Slovak law, invoicing in EUR, knowledge of the local environment and legislation.
One contact, all IT
You don't have to coordinate five suppliers. Infrastructure, development, security — under one roof.
For whom we are the best choice
We are best suited for medium-sized companies (20-500 employees) that:
- they don't have their own IT department or they want to supplement it with specialists,
- they need to combine software development with infrastructure operation,
- process sensitive data and require security maturity (ISO 27001, GDPR, NIS2),
- they are looking for a partner for long-term cooperation, not a one-time order.
What is not realistic to expect from us
We are not suitable as the cheapest offer on the market. We rely on quality, documentation and security — that has its price. If you are looking for a minimum solution at a minimum price, we will be a mutual disappointment. If you are looking for a partner who is as responsible for the result as you are, we are on the same page.
Sectors in which we operate
Production
Management of the IT infrastructure of production plants, integration of production systems with ERP, SLA for 24/7 operation.
Trade and distribution
E-commerce integration, invoicing systems, automation of warehouse and transport processes.
Construction industry
Project portals, property management, digitization of contracts and orders, field applications.
Service organizations
ServiceDesk systems, fleet management, helpdesk and customer support, reporting for management.
Public sector
Development of intranet portals, document management, attendance and HR modules for public institutions.
Finance and consulting
Secure environment for data processing, ISMS according to ISO 27001, regulatory compliance.
Since 2016, we have implemented a hundred projects — from one-time deployments to long-term partnerships, where we are practically part of the client's IT team.
Due to the protection of trade secrets, we do not mention the names of companies without permission. Based on your industry, we are happy to arrange a call with a reference client.
Satisfaction in practice
Not one of the long-term clients (cooperation 3+ years) left datatek, spol. s r. o. without a positive final evaluation. Most new orders come from referrals from existing clients.
Do you want a reference in your industry?
Write to us at info@datatek.sk — describe the industry and scope of cooperation. We will suggest a suitable reference client within 2 working days.
Specific examples of modules can also be found in case studies.
Five steps of cooperation
- 01
Initial consultation
We will map your IT situation: what works, what is holding you back, what are the risks. 30–60 minutes, free, no obligation.
- 02
Analysis and design
We will prepare a concrete proposal with the scope of work, estimated costs, time schedule and responsibilities.
- 03
Approval and start
After the contract is signed, we will set up communication channels, documentation and success metrics.
- 04
Implementation and communication
Regular statuses (weekly or biweekly), transparent reports and immediate escalation in case of changes.
- 05
Operation and development
We don't stop after launch — SLAs, monitoring, proactive improvements and planned revisions.
An SLA that makes sense
Not all incidents are equally important. We distinguish between priorities — production server failure is P1, non-functioning printer is P4. Each priority has a defined first response and solution time. We monitor and report metrics monthly.
What we need from you
- Designated Contact on your side with decision making authority
- Accesses and documentation to the systems we manage
- Early information about planned changes (new hire, new system, moving)
- Feedback — if something doesn't work as expected, tell us now
Termination of cooperation
If there is a termination, we will ensure a proper offboarding: we will hand over the documentation, passwords, configurations and help the new supplier with the takeover. We do not leave the client in a situation where he does not know what he has in his infrastructure.
Our values
Transparency
We say what we know and what we don't know. We communicate prices, terms and risks in advance, not after invoicing.
Responsibility
A team is behind every project. We are responsible for the result — not just for fulfilling the formal terms of the contract.
Safety as a foundation
Security by design: we do not incorporate security principles after the fact, but from the beginning of the design of each solution.
Long-term thinking
We propose solutions that can be maintained and developed — not cheap shortcuts that will have to be redone within a year.
Measurable results
We measure success specifically: system availability, incident resolution time, user satisfaction — not the number of hours worked.
Partnership, not supply
We're interested in whether the solution works in operation — not just at release. Long-term cooperation is our natural ambition.
Milestones
- 2016
Establishment of the company
datatek, spol. s r. o. First orders — computer management and web development for local clients.
- 2017
First company orders
The number of corporate clients is increasing. We are expanding our portfolio to include management of servers, networks and IT outsourcing for medium-sized companies.
- 2018
Team and growth
The first employees. Capacity is growing, scope is expanding to include virtualization and cloud projects.
- 2019
Software development
We are opening a custom software development division — internal portals, business applications, API integrations.
- 2021
ISO/IEC 27001
We are implementing an ISMS according to ISO/IEC 27001 — we are formalizing the processes we have been building from the beginning.
- 2022
100 projects
Milestone of one hundred completed projects. The portfolio includes manufacturing, trade, public sector and financial institutions.
- 2024
AI and automation
We integrate AI tools into existing solutions — document import, data processing and reporting automation.
- 2026
Today
Stable team, dozens of active clients, certified ISMS and continuous development of products and services.
What we have learned since 2016
- Communication is as important as technology. Even the best solution fails if the client does not know what is going on.
- Documentation is not overhead, it is an investment. A system without documentation cannot be sold, taken over or repaired in a year.
- Security is not delivered retrospectively. ISO 27001 taught us that security must be part of the design.
- Long-term clients are the best business. Five satisfied clients for five years are more valuable than fifty one-time orders.
Let's go over it
Write to us — we'll get back to you within one business day with a specific next step.