Human resources and internal processes
Tasks
Internal task management for managing operational tasks with clear responsibility, deadlines and reporting. The module gives the teams an overview of the state of work and the management documents for managing performance and priorities.
Context
The Tasks module is part of the internal company portal that we designed, developed and deployed for a client from the area of human resources and internal processes. The portal consolidates dozens of corporate agendas into one environment with unified login, roles and auditable history — and the Tasks module is a key part of it.
Challenge
Internal tasks were handled by e-mail or informally via chat. There was no overview of who should do what, by when and in what condition the performance is. The link to the postal agenda was completely missing.
How we delivered
Integrated task manager linked to mail agenda and employees. Tasks can arise from incoming correspondence, manually or by escalating other modules. Overview and reports allow management to monitor performance without endless meetings.
Client benefits
No task will be lost. The filling is visible and measurable. Linking to the post office made it possible to close the loop from incoming correspondence to completed action.
Step-by-step workflow
Creation of a task with a description, deadline and assigning a responsible person
Status management (new, in solution, completed)
Link to the mailing list
Task performance reports
Module capabilities
- recording of tasks
- assigning a responsible person
- deadlines and priorities
- status management
- fulfillment reports
- binding to the post office
Integrations
- mail (correspondence records)
- employees
Operations and further development
We designed the module with future development in mind — the modular architecture allows adding new fields, reports or integrations without interfering with the existing core. Clean code, documentation, and separate configuration files ensure that the system can be developed by another team — without depending on one person who knows "how it works."
For this type of solution, datatek, spol. s r. o. also provides long-term operational support, monitoring and SLA — so the client is sure that the system works even after years.
Do you need a similar module?
We will design and develop an internal application according to your processes — from analysis to deployment and long-term support.